Insurance & Payment Policies
The current health care environment and insurance market has been changing and it will continue to change…and not all of it will be for the better. It is imperative that prospective patients ask the correct questions of health care providers. And the key question to ask a Walnut Creek chiropractor is NOT “will you take my insurance?” Instead, the question that should be asked is “how fast can you help me feel better?”
And why is this so? Because health insurance for virtually everyone is costing more and more, but is paying out less and less. And insurance deductibles are much higher. So even if you believe you have “great coverage” you may find yourself absorbing all or much of the costs of treatment, anyway, no matter where you go. Therefore, results, not “insurance acceptance,” (a meaningless term) should be your primary criteria for selecting a health care provider. In the final analysis, getting you better as quickly as possible and at the lowest total cost is the only thing that really matters.
Instead of providing generic or “cut-rate” services, Dr. Cancel learned something interesting from his experience as a Walnut Creek chiropractor: by treating all of his patients “like a pro” and providing the highest, uncompromising standard of care, his patients usually seemed to get results more quickly and at much lower cost than they would in other health care facilities, even those that proclaim “efficiency” as their standard. As you can imagine, in the “real world” that now exists rapid results ultimately make services more affordable, regardless of whether you have insurance coverage, because the total economic impact is almost always less when you get better faster. And this is Dr. Cancel’s goal with each and every patient.
If You Have Insurance
It is very important to bring your current insurance card with you on your first visit to Dr. Cancel /Performance Sport-Care. Please provide notification of any change in your coverage or in your address. As changes often occur in the various health care plans, please verify your coverage with your insurance carrier at the time you make an appointment. Even though your insurance carrier may not be shown on the list below, you may call us at (925) 945-1155 to see what our payment experience has been with them.
We will make every effort to answer your questions and, when the time comes, we will do all the work in electronically submitting claims to your insurance carrier. However, we cannot guarantee payment of our services by your insurance company in advance. Insurance companies are frequently placing new restrictions on covered services without adequate notice to consumers. In addition, studies sponsored by certain health care and consumer groups have revealed significant claims processing error rates among certain health plans. From the perspective of an experienced Walnut Creek chiropractor, when it comes to insurance coverage, it seems that nothing can be predicted with certainty. Please note that you are ultimately responsible for payment of all services that are not covered by your insurance plan.
Benefits and eligibility
Again, when choosing a Walnut Creek chiropractor, or any other health care provider, it is advised that you determine your insurance benefits and eligibility. To do so, please contact your insurance carrier directly by calling the customer service telephone number located on your insurance card. Please note that you are ultimately responsible for payment of all services that are not covered by your insurance plan.
Insurance carriers providing benefits
The following is a partial list of health insurance plans that have been providing payment for the services of Walnut Creek chiropractor Douglas F. Cancel, D.C. / Performance Sport-Care:
- Anthem Blue Cross
- Blue Shield
- Great West
- United Healthcare
- Medicare – limited to spinal adjustments only. No coverage for exams or ANY other treatment or diagnostic modalities.
Dr. Cancel is a Walnut Creek chiropractor that is not a contracted HMO provider. If your insurance carrier is not listed above, we suggest you call your insurance company and verify your benefits prior to your initial visit. While we are happy to see you and participate in your health care, we also want to also make sure that you understand the benefits available to you under your insurance before entering treatment.
* NOTE: Referrals from Primary Care Physicians, if a plan requirement, must be presented at the time of service.
We expect payment, in full, at the conclusion of each treatment for non-insured patients or the “co-payment” portion for patients with insurance. We accept cash, checks, VISA, MasterCard, Discover, and American Express..
Missed Appointment Policy
The fee for each missed appointment that occurs without 24 hours advanced notification is $60.00. (Exception – medical/family emergencies)
Dr. Cancel of Performance Sport-Care is the Walnut Creek chiropractor for those that can’t afford to be slowed down. You may call him at (925) 945-1155 or send an e-mail with any questions to: email@example.com